For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium.
This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions the expertise extends across diverse high-tech sectors.
Key Accountabilities
- Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements
- Conduct operator training and instruct customers in using and maintaining products
- Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site
- Support the Sales Business Area with exhibitions and finding sales opportunities for new systems
- Report difficulties and problems to the technical support staff and find intermediate workable solutions
- Respond to technical questions regarding the organisation's services
- Establish and maintain on-going positive relationships with customers
- Research, evaluate and recommend equipment upgrades
- Monitor and resolve recurring problems
- Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct
- Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls
Benefits & Conditions
- Permanent employment contract
- 38 hours per week (Monday-Friday)
- Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)
- 30 days annual leave
- 13th salary
- Vacation bonus + annual government indexation
- ECO check: € 250 per year
- Homeoffice allowance € 30 per month
- Flat rate meal allowance € 160 per month
- Company car
Your Profile
- Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)
- min. 3 years of working experience in Service and Maintenance
- Technical knowledge of Electron Microscopes
- Experience with customer support
- Willingness and ability for extensive travel incl. overnight stays
- English and local language
- MS Office, System Software
Is what we offer a perfect fit for you? Then we look forward to receiving your application - online quoting reference SB26-90463-DUS_DI to Ms. Anna Katharina Eickhoff. We will match your potential with our opportunities. Challenge accepted? Let's head for the next level together and design the future!
Ansprechpartner:in
